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Garage Door FAQs
What are the benefits of an insulated garage door?
What maintenance is suggested for my garage or overhead door?
While we suggest a certified professional undertake any major repairs, there are some steps you can take to maintain your door. They are:
- Periodically lubricate your garage or overhead door track. Call us to determine the best methods for lubricating your specific door.
- Clean the frame’s weather stripping with vinyl cleaner and lubricate it once every other month with an appropriate product to keep the stripping pliable.
- Inspect the rollers every six months and replace any that are worn or broken, or call us and have us replace them.
- If you have painted door, periodically paint the exterior to help protect it from the elements.
What are your hours of operation?
Is your work guaranteed?
At Spartan Garage Doors In addition to providing a 90-day labor warranty on all residential installations, we also honor all manufacturer warranties. We also provide a 90-day warranty on all service work and a 5-years warranty on all replacement parts.
My garage door was originally installed by someone else. Will you be able to do repairs or maintenance?
How do I measure my garage door?
There are three important measurements that every garage door installer needs to know before repairing or quoting your garage door. The height, measured from the bottom of the door to the top of the door, and the width, measured from one end of the door to the other, give the specific size of your door. Just as important, the headroom, measured from the top of your opening to the ceiling, gives our technicians an idea of your specific needs as they relate to the operation of your garage door.
How do I know which garage door to choose?
Who will be performing the work on my garage door?
What do IDA and IDEA accreditation mean to me, the customer?
Garage Door Longevity and Safety
Garage Door Springs
Garage door torsion springs are rated by cycle life, with 10,000 cycles ( a cycle being one opening and one closing action) the industry standard minimum. Upgrades are available to around 100,000 cycles. The average spring breaks about every 7 to 12 years. If a garage door has two or more springs and one breaks, all springs should be replaced to maintain proper balance.
Garage Door Failure
The leading causes of garage door failure and/or replacement include lack of maintenance and being hit by vehicles. A proper maintenance schedule for a garage door includes lubrication of the rollers, bearings, pulleys, and springs once a year; washing painted steel surfaces several times a year; painting or refinishing wood surfaces as necessary; and making proper adjustments to the counterbalance system as necessary to maintain door balance. A properly balanced garage door should be able to be stopped mid-travel without drifting down or up when operated manually. Different service options are available to maintain your door – call us for more details.
Garage Door Safety (from the International Door Association)
Do not let children (or adults) play “beat the door.” It is dangerous and can result in serious injury or death. Adults should set a good example. Know how to use the emergency release, in case someone is pinned by the door.
Do not let children play with or use the transmitters or remote controls. Always place and store them out of the reach of children.
The push-button wall control should be out of the reach of children (at least 5 feet from the floor) and away from all moving parts. Mount and use the button where you can clearly see the moving garage door.